Information Services

We can help you. . .  

Our trained and experienced staff is here to help you make the most of your retirement.  Everyone deserves a dignified and comfortable retirement.  Often, though, people are not aware of all that is available to them, or they may be faced with a problem they don't know how to solve.  Just a few ways in which we can help are:
  • Pointing you in the right direction to get the support you need
  • Checking that you are receiving all the money you are entitled to
  • Filling in forms to claim more cash if you qualify for it
  • Working with you to solve problems

Our help is provided . . .

  • By friendly, experienced staff
  • In a safe and confidential atmosphere
  • After listening to you what result you want
  • Independently and impartially
  • Free of charge (although a donation is always welcome)

We work closely with many other respected organisations and if we feel it would result in a better outcome for you we will make contact with them.  We will always ask your permission before we do this.

Get in touch . . .

You can contact us in a variety of ways

  • By telephoning our switchboard on 01452 422660.  The telephones are manned from 9am to 5pm Mondays to Fridays.
  • By calling into our offices.  If we aren't able to deal with your enquiry on the spot we will make an appointment for you to come back.
  • By writing to us at our main office.
  • By emailing us at enquiries@ageukgloucestershire.org.uk.

We want to make sure than anyone who needs our help is able to get it as easily as possible.  So if you are disabled or for some other reason unable to come to the office we will arrange a home visit as soon as we can.

Outreach is an important part of our advice and information work so we hold information sessions throughout the county in the summer months.   More information will be posted on this page when sessions are arranged.

We have started holding regular information and advice surgeries in two of the county’s hospitals.  Although aimed at people using the hospital, as patient or visitor, anyone is welcome to drop in.

Cheltenham General Hospital  (Outpatients West Block)
1st Wednesday of every month
Gloucestershire Royal Hospital (Outpatients)
2nd Monday of every month.

A wide range of Fact Sheets is available from the Age Concern England website. For a list of titles and to download a document click here.   To download a leaflet about this service click on the attachment below.

"All our questions were answered and the service was extremely professional, but delivered in a friendly manner - it put us at our ease.  Ten out of ten!"

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Information Services web.pdf271.67 KB

News Feed

Aug 2010
Our annual Golf Day at Rodway Hill Club, Highnam on Sunday, 22 August was the most successful yet. The car park was full by mid-morning and with the sun shining down a good day was had by all.  The event raised a total of £921, including £
Aug 2010

It may seem odd to be thinking of Christmas - but we have to plan well ahead to book Gloucester Cathedral for our popular annual celebration of the festive season.

Jun 2010
A tea party organised in the beautiful grounds of Newlands Care Home, Stow-on-the-Wold raised £720 for Age UK Gloucestershire.
Jun 2010

The Big Knit is going ahead again this year and once again we are calling loyal supporters and keen knitters to get busy with the needles and produce lots of little hats for Innocent Smoothie bottles. The charity will receive 25p for&n

Apr 2010
Now that the refurbishment earlier this year is complete Age Concern Gloucestershire once again has a meeting room in the city centre available for hire.
Mar 2010
We are seeking an Honorary Treasurer to join our Board of Directors/Trustees. Further details are available on our 'Jobs' page.
Dec 2009
This year we were lucky enough to receive a donation that allowed us to make a film about our work. This film is now available to view here on our website!